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◆ R&D Log

Tariff & Fees for U.S. customers

by Eureka_Admin

Due to the escalation of the tariff situation, U.S. customers must be aware of the following: Here are the estimates of tariff & fees for U.S. customers.

 

(Product total price + shipping) x 0.15 + 15 (UPS Brokerage Fee) 

* 15% tariff regardless of price (the exact value may vary)

* $15 Government / UPS brokerage fee (the exact value may vary)

 

example) (138+35) x 0.15 + 15 

total fee = $40.95 (tariff + brokerage fee)

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WARNING!!!

You must not return the package because of not willing to pay for the tariff and brokerage fee.

For the seller to receive the package back (valued $138+35), UPS asks for:

"Return shipping($35) + Tariff + government fee($40+)" 

So, if you don't pay for the tariff + fee ($40+), and send the package back, the seller will have to pay $75+ to receive it back.

Because of this substantial loss, a refund for the order is not possible when you return the package (refusing to pay for the "tariff + brokerage fee").

 

(a real example of what happend)

1) a U.S. customer purchased a product ($138 + 35).

2) The customer was notified by the UPS to pay for the tariff and fee ($35~40). 

3) The customer didn't want to pay for the tariff + fee, and asked the UPS to return the package.

4) The UPS asked the seller to pay $100, or not receive the package.

5) Return of the package rejected.

 

Please take a look at the example below (a different case)

(UPS asking the seller to pay for "Return handling charges + government fee")